Fixing Slow Performance and Memory Issues on ThinkBook

Over time, running programs for long periods can cause the computer to use up more memory than it needs, which slows the device down. This is a normal issue and usually easy to resolve. Try the steps below in order.

Restart your device

1. Click the on the Windows icon.
2. Then, Power icon.
3. Choose restart. 

Restarting clears out memory and resets the CPU and RAM, which resolves most slowdowns.

Check for Windows updates

If you're also seeing network issues, sudden crashes, or general slowness, check for updates. Some drivers do not update automatically, even though they're critical for the device to run properly.

1. Press Windows key + I, or search for "Settings" in the Windows search bar.
2. Click Windows Update.
3. Click Check for updates and install anything available.

You can also manually update these components using the URLs at the bottom of the page.

**Important: When installing these downloads, keep the device plugged in and do not shut it down during installation, or the device may not function properly afterward.**

To make sure your device stays powered ON and doesn't fall asleep during this process:

1. Open the Start Menu and click Settings.
2. Select System on the left menu, then click on Power & battery.
3. Select Screen, sleep, & hibernate timeouts
4. Under Plugged In, set "Turn my screen off after" and "Make my device sleep after" to Never.

That should keep the device up and running so it can download the apps/configure it so that it doesn't go back to sleep-mode. 

Download URLs

BIOS Update Download Link: 
https://download.lenovo.com/consumer/mobiles/p6cn36ww.exe

AMD VGA Driver Download Link:
https://download.lenovo.com/consumer/mobiles/uvt10a7f6b1dd0g0.exe

AMD Chipset Driver Download Link: https://download.lenovo.com/consumer/mobiles/uvt1087fsr2pg0g0.exe

Reduce Chrome and Edge memory usage

Having too many browser windows, tabs, or profiles open at once can also slow the device down. Each open tab typically uses 300 to 500MB of memory, and the device has around 10 to 12GB of memory available total when no other programs are running. Turning on memory saving mode helps free up resources for the tabs and apps you're actively using.

Google Chrome: Enable Memory Saver

1. Open Chrome and click the three vertical dots (top right) > Settings.
2. In the left-hand menu, click Performance.
3. Under the Memory section, toggle Memory Saver to On.
4. (Optional) You can use the "Always keep these sites active" list to add URLs for critical admin portals or communication apps so they never get put to sleep.

Microsoft Edge: Enable Sleeping Tabs & Efficiency Mode

1. Open Edge and click the three horizontal dots (top right) > Settings.
2. In the left-hand menu, click System and performance.
3. Scroll down to the Optimize Performance section.
4. Toggle Save resources with sleeping tabs to On.
5. Adjust the Put inactive tabs to sleep after the specified amount of time dropdown to an aggressive setting (e.g., 5 minutes of inactivity).
6. Toggle Efficiency mode to On (this helps reduce both CPU and RAM spikes).